Support & FAQ

Shipping

How long does shipping take?
Orders are typically delivered within 7–12 business days after shipment. Please allow 1–3 business days for processing before your order ships.

Will I receive tracking information?
Yes. Once your order ships, you'll receive an email with tracking details so you can monitor your delivery.

Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your location.

Returns and Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused products in their original condition and packaging.

How do I initiate a return?
Contact us at support@anvilperformance.fit with your order number and reason for return. We'll provide instructions from there.

Who pays for return shipping?
Customers are responsible for return shipping costs unless the item received is defective or incorrect.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.

Order Changes and Cancellations

Can I modify or cancel my order?
Orders can only be modified or canceled within 12 hours of purchase due to our automated fulfillment process. Please contact us immediately at support@anvilperformance.fit if you need to make changes.

Product Questions

Are your products medical devices?
No. Our products are designed for general wellness and recovery use. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Should I consult a doctor before using your products?
If you have a medical condition, injury, or health concern, we recommend consulting with a healthcare professional before use.

How do I use the products?
Each product includes usage instructions. For additional guidance, visit our product pages or contact our support team.

Payment and Security

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.

Is my payment information secure?
Yes. Our checkout process is fully encrypted and secure. We do not store your payment details on our servers.

Contact Information

How can I reach customer support?
For any questions or concerns, please email us at support@anvilperformance.fit. We typically respond within 24–48 hours on business days.

We're here to help ensure you have the best possible experience with Anvil Performance.